Daktronics CARS Manuel d'utilisateur télécharger pdf (Page 53)

Appendix B: Exchange/Replacement

Chrondek’s unique exchange program was designed with client’s needs in mind. This is the quickest

and most economical way available for product repair. If a component has failed, Chrondek will send

the customer a replacement. The customer, in turn, sends the failed components to Chrondek. This not

only save money but also decreases the amount of time that the display is inoperable. In urgent

situations, every attempt is made to ship by the fastest transit method available.

1. Packaging for Return: Package and pad the item sell so that it will not be damaged in

shipment. Electronic components such as printed circuit boards either should be installed in

an enclosure or should be put in an anti-static bag before boxing.

Please enclose your name and address with all of the symptoms listed as best you can

describe them.

2. Where to Send: To return parts for service assistance, contact your local representative or

mail to:

Mail: Chrondek, Customer Service

PO Box 5128

331 32

Avenue

Brookings, SD 57006

Phone: Toll Free: 800-843-9879

or 605-697-4400

Fax: 605-697-4444

E-mail helpdesk@daktronics.com

Appendix B: Exchange/Repair B-1

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Daktronics CARS Manuel d'utilisateur Page 53